Heyman, Richard  <br/><br/>
Why didn't you say that in the first place?:  how to be understood at work 

 - San-Francisco	  Jossey Bass Publication	  1994 
 - xix, 183 p.  24 cm 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>1555426530 
<br/><br/><label>Dewey Class. No.: </label>650.1 HEY